Privacy Policy / GDPR Notice

Not Just Brides

Effective Date: 29/10/2025

At Not Just Brides, we respect your privacy and are committed to protecting your personal data. This GDPR-compliant notice explains how we collect, use, and store your information when you interact with our boutique, website, or services.

1. Data We Collect

When you visit our boutique, book an appointment, purchase or hire an item, or interact with our website, we may collect the following information:

Personal details: Name, contact information (phone number, email address, postal address)

Order details: Dress or suit sizes, preferences, and purchase/hire history

Appointment information: Dates, times, and service requirements

Marketing preferences: Newsletter subscriptions, event invitations, and promotional communications

2. How We Use Your Data

Your personal data is used to:

Provide our products and services, including bridal, prom, and occasionwear appointments

Process orders, deposits, payments, and suit hire agreements

Communicate about your appointments, orders, or queries

Send promotional communications, newsletters, or event updates (only if you’ve opted in)

Comply with legal obligations, including financial records and GDPR requirements

3. Legal Basis for Processing

We process your personal data based on one of the following legal grounds:

Consent: When you agree to receive marketing communications

Contract: To fulfill your orders, appointments, or hire agreements

Legal obligation: To comply with accounting and tax requirements

Legitimate interest: To provide the best possible service and manage our business operations

4. Data Sharing

We do not sell or share your personal data with third parties for marketing purposes. Your information may be shared with:

Payment processors to complete transactions

Delivery or courier services for order fulfillment

Designers or manufacturers if required for custom orders

All third parties we use are GDPR-compliant and take appropriate measures to protect your data.

5. Data Storage & Security

Your personal data is stored securely on password-protected systems and in secure physical records where necessary.

We take all reasonable steps to protect your information from unauthorized access, loss, or misuse.

Data is retained only as long as necessary for business operations, legal compliance, or agreed purposes (e.g., appointment follow-ups or warranty purposes).

6. Your Rights Under GDPR

You have the right to:

Access the personal data we hold about you

Request correction of inaccurate or incomplete data

Request deletion of your personal data (where legally permissible)

Object to processing for marketing or other purposes

Request data portability (transfer of data to another controller)

Withdraw consent at any time for marketing communications

To exercise these rights, please contact us at:

📧 enquiries@notjustbrides.co.uk

📞+447725 833510

7. Marketing Communications

We will only send you marketing emails, newsletters, or promotions if you have opted in. You may unsubscribe at any time using the link provided in each communication or by contacting us directly.

8. Cookies & Website Use

Our website may use cookies to enhance your experience, analyze traffic, and improve functionality. Cookies do not store personal information. You may adjust your browser settings to refuse cookies, but some features of the website may not function properly.

9. Changes to This Privacy Policy

Not Just Brides may update this privacy policy from time to time to comply with legal requirements or reflect changes in our services. The latest version will always be posted on our website.

10. Contact Us

For questions about this GDPR notice or to exercise your rights, please contact:

Not Just Brides

1B Fore Street, Westbury, Wiltshire

📧 enquiries@notjustbrides.co.uk

📞+447725 833510